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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Vanessa Bell

November 8, 2023

5  out of  5 rating by Vanessa Bell
"I recently joined State Farm , and their customer service team is fantastic. I know Eric personally, and I am thrilled and so grateful to have something as important as life insurance through Eric and his wonderful team. Thankyou all again and look forward to many years of being with you. Vanessa Bell"

TinyTate

October 14, 2023

5  out of  5 rating by TinyTate
"What truly stands out is the outstanding customer service. Eric and his team members Joel & Yaire from Statefarm go above and beyond to ensure every client feels valued and heard. They take the time to explain policies thoroughly and answer any questions, leaving you with a clear understanding of your coverage"

Gerardo Garcia Garcia

September 17, 2023

5  out of  5 rating by Gerardo Garcia Garcia
"Muy bien, siempre hay personal para atenderme y no tengo que esperar y eso me gusta mucho."

damien Gonzalez

September 12, 2023

5  out of  5 rating by damien Gonzalez
"I have had State Farm with Eric silvers for a couple years now. They make everything easy. They don’t complicate nothing at all straight to the point on pricing. Customer service is great ! Always friendly and there response time is always in a timely manner. Yaire helped me with how to file a claim due to us just getting in a accident she was helpful friendly and welcoming. She knew all the answers to my questions and did not hesitate to help me."

Sharon Armstrong

September 12, 2023

5  out of  5 rating by Sharon Armstrong
"Very well"

Sergio H.

September 5, 2023

5  out of  5 rating by Sergio H.
"Big shout out to Joel who managed to resolve my situation as quick as possible. Great job Joel."

Steve Garza

August 24, 2023

5  out of  5 rating by Steve Garza
"I have been a State Farm Customer for Years This is the first time I file a claim which was definitely a new experience for me. I’m so Thankful that Joel made this process really easy for me and guided me step by step to get me right back to where I was before. This young man is really dedicated to his job and was really helpful and provided the best customer service! I normally don’t leave reviews but after the excellent service he provided I knew I had to! Thank You Joel!"

Ruben Vigil

July 27, 2023

5  out of  5 rating by Ruben Vigil
"Appreciated Eric Silvers leaving me in good hands with Luis, who immediately called to explain claim and later followed up with phone call. Great staff!"

Kat Holtzclaw

June 13, 2023

5  out of  5 rating by Kat Holtzclaw
"Great customer service from Joel today when I came to add a vehicle and anytime on the phone . The whole staff here is wonderful ❤️❤️"

KIm Jones

June 7, 2023

5  out of  5 rating by KIm Jones
"For our Family’s insurance needs from generation to generation, we have trusted Eric Silvers State Farm Insurance Yakima Washington."

Pariente Parienton

June 3, 2023

5  out of  5 rating by Pariente Parienton
"Gracias DIOS LOS BENDIGA SIEMPRE"

Alberto Villalobos

May 2, 2023

5  out of  5 rating by Alberto Villalobos
"Luis has been my agent for a couple years already. I have nothing but good things to say he is always going out of his way to help me out with my insurance questions. He is always answering if not gets back to me quickly. I've had bad experiences with insurance company's but not with Luis from state farm . I have my life insurance and 3 vehicles insured with them ."

antonio marco

April 2, 2023

5  out of  5 rating by antonio marco
"The service and the personal treatment is pleasant, and the service is bilingual."

Lupe Garcia

February 24, 2023

4  out of  5 rating by Lupe Garcia
"Great customer services. Vikki took my payment over the phone it was quick and easy."

Rose Zacarias

February 23, 2023

5  out of  5 rating by Rose Zacarias
"Very nice friendly staff, they take their time to answer any questions in person and over the phone. I enjoy talking to Teresa one of the staff members she's always positive and very helpful."

Candy WallaWalla

February 22, 2023

5  out of  5 rating by Candy WallaWalla
"Teresa Z. Is so helpful and wonderful to talk to! She has helped us every step of the way as we married and updated policies, and with our new home as well. Her customer service is one of the reasons we love State Farm."

Jenalle “Wisdom of the Twin Souls” Pitts

February 13, 2023

5  out of  5 rating by Jenalle “Wisdom of the Twin Souls” Pitts
"Easy access with knowledgeable and professional staff!"

B13sentra Dfp

January 25, 2023

5  out of  5 rating by B13sentra Dfp
"Joel was awesome, good to work with you buddy! Thanks"

Richard Bauer

December 20, 2022

5  out of  5 rating by Richard Bauer
"Theresa is very customer service orientated and very personable! After contacting her the month previous one I re-contacted her she remembered me and the information without needing to be reminded of our needs. I would highly recommend Theresa to anyone interested in insurance!"

Maria Villa

November 2, 2022

5  out of  5 rating by Maria Villa
"Fueron muy amables buen servicio."

Ginger Capen

October 7, 2022

5  out of  5 rating by Ginger Capen
"Great customer service! Knowledgeable and friendly staff!"

Jan Dart

October 6, 2022

5  out of  5 rating by Jan Dart
"The representative was great. She answered our questions and answered one’s we had not thought of. Very impressed!"

Carmen Guerrero

September 30, 2022

5  out of  5 rating by Carmen Guerrero
"Great place great service very polite"

Sheri Crowe Under HIS Wings

September 29, 2022

5  out of  5 rating by Sheri Crowe Under HIS Wings
"Thank you for taking such good care of us."

Felicitas Rauda

September 19, 2022

5  out of  5 rating by Felicitas Rauda
"Gracias por tan linda manera de tratarme Teresa D Zuniga"