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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephanie Lorenzo

Stephanie Lorenzo

August 27, 2026

5  out of  5
rating by Stephanie Lorenzo
"Best insurance near me in Yakima!!! Yaire was kindest and helped me with my auto and life insurance!!"
We responded:
"Thank you, Stephanie, for sharing your experience! It's wonderful to hear that Yaire provided such helpful service with your auto and life insurance needs. Your feedback is greatly appreciated and we're delighted to be recognized as the best insurance option in Yakima. Your satisfaction is important to us, and we're here to assist you whenever you need."
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Kimberly Trinidad

August 27, 2026

5  out of  5
rating by Kimberly Trinidad
"Best insurance near me in Yakima. Go see Yaire for your needs, she is the sweetest and helped me with my auto insurance quote"
We responded:
"Thank you, Kimberly, for sharing your experience! It's wonderful to hear that Yaire was able to assist you with your auto insurance needs. Your feedback is greatly appreciated and helps others in Yakima find the right insurance solutions. If you have any more questions or need further assistance, feel free to reach out."
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Corie Bauer

August 7, 2026

5  out of  5
rating by Corie Bauer
"Yaire was able to bring a HUGE relief to my world with her awesome sincere voice and her helpful knowledgeable customer service! Thanks so much for all your help!"
We responded:
"Thank you for sharing your experience with Yaire's customer service. It's wonderful to hear how her sincere approach and expertise made a positive impact. Your feedback is greatly appreciated and helps us continue to provide exceptional service."
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Drew Harris

August 7, 2026

5  out of  5
rating by Drew Harris
"I always have a wonderful experience with this office. I mainly talk to Teresa, and she is not only always very responsive, but always positive and upbeat; Making for a pleasant conversation and experience no matter what obstacles come up. She always finds a way to get it done. I’m very thankful for her and the whole office, and the attitude they bring while taking care of me."
We responded:
"Thank you, Drew, for sharing your positive experience with our office. It's fantastic to hear that Teresa has been responsive and upbeat, ensuring a pleasant interaction every time. We're grateful for your appreciation and are committed to maintaining the supportive and efficient service you value. Your feedback motivates us to continue delivering exceptional care."
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Amy Hausmann

August 6, 2026

5  out of  5
rating by Amy Hausmann
"Eric is a long time State Farm agent who gives back to the community, cares about the people of Yakima and leads a team of professionals to help you with your insurance needs."
We responded:
"Thank you, Amy, for sharing your positive experience with the team. It's wonderful to hear that his commitment to the Yakima community and dedication to providing excellent service have made a difference for you. Your feedback is greatly appreciated and helps us continue to deliver the best support for your insurance needs."
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Pamely Cortez

July 31, 2026

5  out of  5
rating by Pamely Cortez
"Tita is such a kind, knowledgeable, and professional person. She goes above and beyond to help others and always takes the time to make sure everything is clear and easy to understand. She’s friendly, patient, and truly cares about providing the best service possible. It’s rare to come across someone who is so genuine and dedicated to helping others. I highly recommend working with Tita!"
We responded:
"Thank you for sharing your wonderful experience with Tita. It's fantastic to hear how her kindness, knowledge, and professionalism made such a positive impact. We take pride in having team members like Tita who are dedicated to providing exceptional service and ensuring clarity and understanding for our customers. Your recommendation means a lot, and we're grateful for your feedback."
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Erick Moreno

July 31, 2026

5  out of  5
rating by Erick Moreno
"Great help and customer service"
We responded:
"Thank you, Erick, for sharing your positive experience with our team. We're delighted to hear that you received great help and customer service. Your feedback is invaluable and motivates us to continue providing exceptional service. If you have any further questions or need assistance, feel free to reach out."
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kevin Sanchez

October 24, 2025

5  out of  5
rating by kevin Sanchez
"Super friendly! Teresa answered all my questions professionally and made it simple to understand!!"
We responded:
"Thank you, Kevin, for sharing your positive experience with us! It's wonderful to hear that Teresa was able to assist you effectively and make everything easy to understand. Your feedback is greatly appreciated, and we're glad to have been able to meet your expectations."
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Joe Garza

May 2, 2025

5  out of  5
rating by Joe Garza
"I’ve worked with Joel for a while now and I wouldn’t trust anyone else with my insurance needs. He always finds the best options and is just a phone call away when I have questions. He’s saved me time, money, and stress—can’t recommend him enough!"
We responded:
"Thank you, Joe, for sharing your positive experience with Joel. It's wonderful to hear that he has been able to assist you with your insurance needs and provide you with the best options. Your trust and recommendation mean a lot to us. We're glad to know that Joel has been able to save you time, money, and stress. If you ever have more questions or need further assistance, feel free to reach out."
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Stephanie Williamson

May 2, 2025

5  out of  5
rating by Stephanie Williamson
"Joel is hands down one of the best insurance representatives I’ve ever worked with. He’s professional, knowledgeable, and takes the time to explain everything clearly—no rushed conversations or confusing fine print. He genuinely cares about getting you the right coverage! Whether you have questions about home, auto, or life insurance, Joel is the guy to go to. Highly recommend!"
We responded:
"Thank you so much, Stephanie, for sharing your experience with Joel. It's wonderful to hear how he has made a positive impact by providing clear and thorough explanations. We take pride in ensuring our customers receive the best possible service, and it's great to know Joel has been able to assist you with your insurance needs. Your recommendation means a lot to us!"
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Ruth Cantu

May 2, 2025

5  out of  5
rating by Ruth Cantu
"Joel was incredibly helpful in getting me set up with renter's insurance. He was kind, knowledgeable, and made the whole process easy to understand."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Joel was able to assist you effectively with your renter's insurance. We strive to make the process as smooth and understandable as possible, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Valerie Aucutt

March 19, 2025

5  out of  5
rating by Valerie Aucutt
"I highly recommend State Farm! I had the smoothest experience with Yaire adding a new vehicle to my policy! Thank you 😊"
We responded:
"Thank you for sharing your positive experience! It's wonderful to hear that Yaire was able to assist you smoothly with adding a new vehicle to your policy. Your recommendation means a lot to us, and we're glad to have you as a valued customer."
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Travis Guillett

March 10, 2025

5  out of  5
rating by Travis Guillett
"It's really nice to be able to have someone friendly like Teresa walk you through the coverage on the policy and speak from experience about what you need. Saved money and kept my coverage at a sane level. Thank you Teresa!"
We responded:
"Thank you, Travis, for sharing your positive experience with us. It's wonderful to hear that Teresa was able to guide you through your coverage options and help you save money while maintaining the right level of protection. Your feedback is greatly appreciated, and we're glad to have Teresa as part of our team. If there's anything else you need, feel free to reach out."
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Leticia Bryant

February 19, 2025

5  out of  5
rating by Leticia Bryant
"We have been with state farm for over 30 years and have been very happy with how friendly, welcoming and professional all of the staff has been. Teresa is exceptional and has helped us with such care, patience and respect every time we have called or met with her. Thanks so much for taking great care of us."
We responded:
"Thank you, Leticia, for sharing your experience with us. It's wonderful to hear that you've been satisfied with our service for over 30 years. We're especially pleased to know that Teresa has been able to assist you with care and respect. Your feedback is greatly appreciated, and we're committed to continuing to provide you with the same level of service."
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Rod Bryant

February 19, 2025

5  out of  5
rating by Rod Bryant
"A huge shout-out to Teresa. She was so helpful, knowledgeable, and kind. She knew her stuff and answered all our questions with clarity. I'd nominate her for employee of the year!"
We responded:
"Thank you, Rod, for sharing your positive experience with Teresa. It's wonderful to hear how helpful, knowledgeable, and kind she was during your interaction. Your feedback and nomination for employee of the year truly mean a lot. We appreciate your support and are glad to have been able to assist you effectively."
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ZAYMONEY

November 23, 2024

5  out of  5
rating by ZAYMONEY
"Yaire Ortiz was very helpful. Made my situation less stressful and helped me move forward with everything. 10/10 with her help I’m very thankful for her help and honesty"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Yaire Ortiz was able to make your situation less stressful and help you move forward."
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J & J

November 5, 2024

5  out of  5
rating by J & J
"I have been with State Farm for the better part of a decade now and they cover my house, cars, and toys. I stay with them for one reason and that is because of Sarah B. She has always been there for us, always prompt with responses, and has always gone out of her way to help out with anything requested.

There are times I'll email her out of the blue, asking for potential costs of a new purchase....she always gives me friendly responses with all the info I'm asking...and then adds more info that I may have missed. Every time I've changed vehicles, her turnaround time for updated policy and paperwork is rapid.

Maybe it is dumb of me to not shop around but it literally is because Sarah has treated me so well through the years and moving forward as well."
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear how Sarah has consistently provided you with exceptional service over the years. Her dedication to promptly responding and going above and beyond to ensure you have all the information you need truly exemplifies the level of care we strive to offer. Your loyalty means a lot to us, and we’re delighted to know that Sarah's efforts have made such a positive impact on your insurance experience. Here's to many more years of great service!"
Profile photo of Rosy Vargas

Rosy Vargas

November 5, 2024

5  out of  5
rating by Rosy Vargas
"Very helpful agent by the name of Yaire was efficient with her information & passionate about her job! Will continue my insurance with them for positive & uplifting attitude :)"
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Yaire's efficiency and passion made such a positive impact. We're delighted to have you continue your insurance with us and look forward to maintaining that uplifting attitude!"
Profile photo of Claudio Mejia

Claudio Mejia

October 17, 2024

5  out of  5
rating by Claudio Mejia
"Great experience,Great customer service, always doing whats Right for customers ! Staff very friendly and knowledgeable ! Thanks for all the help Teresa !"
We responded:
"Thank you so much for sharing your positive experience! It's wonderful to hear that Teresa and the team provided friendly and knowledgeable service. We're always here to help and appreciate your kind words!"
Profile photo of Randi B

Randi B

August 22, 2024

5  out of  5
rating by Randi B
"Joel has been absolutely great to work with. Quick to respond and goes the extra to find needed coverage options."
We responded:
"Thank you for sharing your experience! Quick responses and going the extra mile to find the right coverage options are what we strive for. Your feedback is greatly appreciated!"
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Donna Bowersox

August 22, 2024

5  out of  5
rating by Donna Bowersox
"The staff at Eric Slivers office are amazing! Willing to go the extra mile. Thank you for all you do!"
We responded:
"Thank you so much, Thomas! We're delighted to hear that our team could go the extra mile for you. Your kind words mean a lot to us and motivate us to keep providing excellent service!"
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lori f

August 22, 2024

5  out of  5
rating by lori f
"Teresa is the best!! Excellent service, very friendly, and always very helpful!!"
We responded:
"Teresa truly appreciates your kind words! Providing excellent service and being friendly and helpful is always the goal. Thanks for sharing your positive experience!"
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Erin martinez

August 22, 2024

5  out of  5
rating by Erin martinez
"Teresa is the best!! She is so knowledgeable and personable. She got me excited about insurance. :)"
We responded:
"Thank you so much, Erin! It's wonderful to hear that Teresa's knowledge and personable approach made such a positive impact. We're excited that you're excited about insurance!"
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Esna Zepeda

August 22, 2024

5  out of  5
rating by Esna Zepeda
"Teresa from the downtown office is amazing! Always helpful and insightful with any questions I have asked regarding my insurance needs!"
We responded:
"Thank you for sharing your experience with Teresa! It's wonderful to hear that she has been helpful and insightful with your insurance needs. Your feedback is greatly appreciated!"
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Jess Garcia

August 22, 2024

5  out of  5
rating by Jess Garcia
"Teresa is ah-mazing! Very personable and attentive!! Highly recommend!"
We responded:
"Thank you so much for your kind words, Jess! Teresa always strives to provide personable and attentive service, and it's wonderful to hear that you had such a positive experience. Your recommendation means a lot to us!"